Westland Insurance Home Insurance Reviews

I was required to take out a Builder's Residential Home Policy that cost $3,500 for the year. This type of policy allows you to live outside the home while construction is being completed.
We engaged in an extensive reno of the home bringing the entirety of the home up to code. This requires us to move out to the home for 15 months.
Just prior to moving back in, we had a sewer back-up whose underlying cause was a cement blockage in the sewer line. We called Westland Insurance who said that they were on our side and we would do anything we could for the insurer. I rolled my eyes.
In the end Westland Insurance did nothing more than engage in a series of insurance like talk that was not in plain English and did little to explain their decision except to cut and past excerpts of the policy. It was off-putting and their behavior was rude.
I am not trying to get a resolution to the issue but they will drag this out for months and when all we wish to do is fix the sewer damage.
Shame on Westland. The are good at selling policies but not much else.
Please think twice about Westland Insurance.