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Westland Insurance Home Insurance Reviews

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(78 reviews)
Westland Insurance
3.3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Agent/rep language skills
33.3%
Agent/rep callbacks
16.7%
New purchase experience
16.7%
Rates competitiveness
16.7%

Top negative trending topics ?

Billing/payments
33.3%
Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep callbacks
16.7%
Agent/rep knowledge
16.7%
Cancellation experience
16.7%
Claim - denial
16.7%
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Agent/rep attitude (9) Agent/rep availability (4) Agent/rep callbacks (1) Agent/rep knowledge (8) Agent/rep language skills (2) Billing/payments (2) Broker experience (1) Brokers, Insurance Agents (8) Claim - adjuster (1) Claim - contractor work (1) Claim - flood/water (2) Home Insurance Quote (5) Insurance Rates, Prices (2) New purchase experience (3) Policy coverage (4) Policy Switching, Cancellation (1) Rates competitiveness (2) Rates in bundle (1) Renewal experience (4)
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Amazing Claim Service

by Michael on Jan 22, 2020
5 out of 5 stars

I found extreme value with Westland when I had a claim. They went above and beyond to make sure repairs were done quickly and to our level of expectation. I can not say enough good things about my experience.

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Review topics
Claim - contractor work