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Westland Insurance Home Insurance Reviews

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(78 reviews)
Westland Insurance
3.3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Agent/rep language skills
33.3%
Agent/rep callbacks
16.7%
New purchase experience
16.7%
Rates competitiveness
16.7%

Top negative trending topics ?

Billing/payments
33.3%
Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep callbacks
16.7%
Agent/rep knowledge
16.7%
Cancellation experience
16.7%
Claim - denial
16.7%
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Agent/rep attitude (1) Agent/rep callbacks (1) Agent/rep knowledge (1) Agent/rep language skills (1) Bikes, Belongings (1) Billing/payments (3) Cancellation experience (1) Claim - denial (1) Claim - flood/water (1) Insurance Rates, Prices (1) Policy coverage (2) Policy Switching, Cancellation (1) Rates in bundle (1) Refund (1) Sewer Backup (1)
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Consumer (1)
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... would not recommend them.

by saltykov.alexe21i@gmail.com on Jul 31, 2014
2 out of 5 stars

Having been a claim free customer with multiple policies I have been treated very poorly over the years, demanding personnel with very little qualm about increase rates without any conversation or options. My confidence in them and their underwriters is extremely low and would not recommend them.

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Review topics
Insurance Rates, Prices Rates in bundle Policy coverage Billing/payments