Westland Insurance Home Insurance Reviews

I had a joint tenant policy with my Mother. She passed away, and they refused to cancel the policy and make a refund.

I was happy with Westland in the past. I joined them again 2 yrs ago. I was never aware of any penalty for cancelling with the policy year. I usually pay annually, but since my condo was on the market - I chose to go monthly payments. The condo will be transferred in April this year - but was sold in Jan. I spoke to a rep in Jan before the renewal - about the ending of my policy in April. He said that was fine and to still fill in a release doc. No one brought to my attention cancellation within the year following renewal. I assumed it was month to month - as I had a sale for my condo. Very disappointed to pay any amount - as I was not aware of this situation and thought that only a months notice is needed as for all other services.

Having been a claim free customer with multiple policies I have been treated very poorly over the years, demanding personnel with very little qualm about increase rates without any conversation or options. My confidence in them and their underwriters is extremely low and would not recommend them.