Don't Make Claims
by Avoid Johnson Ins. on Jun 9, 2015
2 out of 5 stars
Bought a new (used) house, thought that Johnson were good. Had a claim due to a bad pipe, handled very fast and was really impressed, at first. Then we had a second claim due to another bad pipe. Because this was symptomatic of more problems, we had the entire house re-plumbed. Informed the company of this. Heard nothing back until it was less than a month to renewal, then we get a letter stating that we were being dropped due to frequency of claims. Were we suppose to change the entire house plumbing because of one bad pipe?? Totally bummed out with Johnson. Would not recommend them to anyone I know!!
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I've paid Johnson Ins. for 10 years, I put in a claim because of a leaking roof, they patched the roof when I asked how come the whole roof isn't being done I told that it only need a patch, 8 months later my roof leaks again and they're going to do 1 whole side of my roof, It didn't need to be replaced 8 moths later it does?? and the best part now my insurance is getting canceled... They have no problem taking my money but when I need them it's a problem... Avoid them unless you know that you'll never need to make a claim.