Economical Insurance Home Insurance Reviews

Some insurance companies try to help their customers when an unexpected and unavoidable issue strikes. Apparently not Economical. The Economical adjuster was so focused on finding excluded Perils she seemed happy she could claim it was caused by wear and tear. Except it wasn't wear-and-tear of something I own or have any control of. They did nothing to help or even provide advice. Definitively, the worst insurance company I have ever dealt with. Buyer beware you think you have insurance I found out the hard way.

I might as well not have had insurance. Every dollar to pay our claim has been a fight. If you ever have a claim while insured with Economical Insurance be prepared to do battle to recover your interests.
I would not recommend them to anyone.
They should change the name for economical insurance to CHEAPSKATE'S or TIGHTWAD'S . that is what they are like to deal with.

I had a window that started leaking back in May 2017, they sent a G.C. out he never even got a ladder out of his truck.... Flat out told me he knows nothing about windows and will subcontract this out... Said I had wood rot which I don't, I know a little about building and wood rot.... So I asked them to send out a window guy.... It's now the end of August 2017 and no one has been out to look, I have had no one follow up.... Except for my personal broker... This company is a joke... Unprofessional and just ridiculous to deal with. I have the correct coverage and even my broker had said I have the right coverage for this...

I have had insurance with this company for 8 years. This winter my roof sustained damage after unprecedented snow fall in March. Long story short, I made a claim and have been getting the run around ever since. It's been 2 months and the only thing they did was take the tarps off my roof. The adjuster is conveniently away and/or needing more photos every time I call. What a nightmare.

Dealing with them now for a claim - we had a plumber, house inspector and structural engineer come in and say that the water damage was from a sump pump failure. Without sending any professionals themselves, they rejected the claim saying that it was a weeping tile issue. I mentioned that I was going to escalate the issue to the ombudsman, the manager from economical said "just get a lawyer" - it seems as if they are counting on us not pursuing this claim because of steep lawyer fees. Sump pump failure is covered by our premiums, but they are trying their best to avoid paying. We buy insurance for when the unexpected occurs - well with this company you can count on bad customer service, aggressive assessors, condescending team leads, and just an awful experience.

During the fires in Fort McMurray economical were terrific because as one adjuster claimed the did not want bad press. Since arriving back home after mandatory evacuation we discovered a leak in our basement after heavy rain this was caused by bad drainage. Economical have been extremely difficult with this claim and have denied it. I will be considering a change of insurance companies now.

When my basement flooded recently, due to constant torrential rains falling for days on end, and finally coming through the basement wall, Economical Insurance refused the claim I had made. Their reason given for refusing the flood damage claim was explained away as this : Somewhere in the fine print there was a clause excluding the validity of anything other than flooding due to a burst plumbing pipe or coming through a floor drain.They , at no point, had made any diligent effort to let me know that I wasn't covered for this all too common experience among property owners. Or even more simply, just raised the amount I paid per year to cover this possible occurrence.. No, it seems obvious that their tried and true method is to skin the client for lofty premiums without ever paying out a nickel to the client in his hour of need. Therefore, Economical Insurance is not only a band of thieves, but they lack basic human empathy . The worst insurance company in the world is spelled - Economical .

Currently going through claim with Economical.Suddenly I hear that water damage maynot be covered and eventually...one week later after initiating several inquiries...two visits from restoration specialist,no visit from adjuster,I am yold this is not covered because of window maintenance,Somehow,I am to believe that closed,locked windows have leaked and need replacement.Home is well maintained.I am treated as a claim number and,while this is not over,,I have learned that this process is not customer friendly or service oriented ...except when pying the premium.Dissatisfied and frustrated.!!!!

Took higher rates then quoted, increased rates and when the ice collapsed my pool they refused to cover it even though I had a extra pool coverage. They told me there expert said it was not covered but an expert never came to look at it only a someone to take pictures. They use every excuse not to cover a claim. I have cancelled my insurance and would suggest no one use this dishonest company.