Canadian Tire Options MASTERCARD Consumer Reviews

I made a few purchases in April, including having my car brakes installed, but the bill was quite high.

I paid off the balance of the brakes on April 26th and then I guess I made an additional purchase for around $60, but I honestly did not remember.

Saturday, June 24 I get a text message saying I have a balance outstanding. I pay $150 because I know I don't owe that much but I don't want this to continue accruing interest.

On June 26th, I call and find out my credit available is $0 (all I owe is $57.00). I explain I made a payment on June 24th, but she didn't care, it needs to be posted, can't do anything. I ask why the available credit is 0, she says the account is locked until I pay the balance in full. She says this happens after 2 statement periods without a payment.

Complaint 1 - I'm not sure how two statement periods could have elapsed if I paid on April 26th, and paid again on June 24th.

Complaint 2 - Any other bank or FI would call you after the first payment date is missed- CTFS does not make calls

Complaint 3 - The agent was uncaring, unsympathetic and argumentative.

As soon as my payment is applied, I will be calling them back to send back the credit and cancel the card. I refuse to deal with a company like this.

I don’t know why anyone would get this card?
I was two days late on a payment and they cancelled my monthly subscriptions which totalled $40!
Also, make six figures and they won’t increase my limit?
PC Financial is an easy alternative and I will be closing this!

I was initially approved for a $1000 card limit. I got the card in the mail and was using it for over a week. I even made payments for over $500. A few days later, I checked my account to find out that my account was limited. I called in to find out that my account was closed after a second look. Instead of calling me or even lowering my credit, they cancelled my card without any notice. When I spoke to a representative, he said it was true what I was saying but was unable to do anything. I WILL NEVER GO BACK TO CANADIAN TIRE AGAIN. HORRIBLE SERVICES.