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Belairdirect Auto Insurance Reviews

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(527 reviews)
Belairdirect
1.8 out of 5 stars:

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Terrible

by Unhappycustomer on Aug 3, 2021
1 out of 5 stars

I have been with this company for several years and within that several years, I’ve had several problems.
Somehow they don’t save my credit card information so I would receive letters saying that my insurance was going to be cancelled. Recently I called them with my banking information to take the payments directly. The first time I called they told me I wasn’t able to do it that day because their computers weren’t working, the second time, all set up all good, then a month later I noticed the payment never came out so I call again. This time the person on the phone tells me yes everything is fine the payment will come out, surprise surprise I got a letter this month saying no payments insurance is going to be cancelled. I can’t say enough negative things about this company and I would not recommend them to anybody. Rates are also very high

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Worst car insurance

by Kevin Hindrin on Jun 13, 2021
1 out of 5 stars

From my personal experience never trust this company BELAIRDIRECT, I had been their customer for 21 years I just cancelled my policy with them. I found a way cheaper insurance. BLAIRDIRECT was charging me $136 a month for basic coverage, now I pay $72 a month with better coverage to my new insurance provider. Please, shop around and you will find a better insurance provider and way cheaper!

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Absolutely disgusting

by Jake T McGowan on Apr 29, 2021
1 out of 5 stars

I called just to inquire if I could insure my vehicle for personal business, they put me on hold for 10 minutes and then told me they cancelled my insurance policy completely because they don’t offer business insurance. I have a good standing record with them for 15 years and they pull this stunt. Words can’t describe my hate for that company. A simple inquiry and completely cut off left to find someone else. Also, their website has a section where you can select “business use” in the edit section of your policy. Total misleading. Please just NEVER do business with them. They are overpriced for what you get anyway. I’m actually glad they cancelled me because I’m getting way cheaper offers from other more respectable companies.

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DON'T GET FOOLED BY THEM!

by Farhan Rashid on Mar 9, 2021
1 out of 5 stars

Here is my story: I was planning to move to a NEW place in 15 days after buying a car. Before signing their insurance, the quote they gave me on my NEW address was $230. Whereas another insurer said $250 for my new address - that's why I chose Belair.
But when I signed the contract and after 15 days asked them to change my address to the NEW one - they charged $309 instead. Almost $1000 annual difference. Then I had to pay an almost $300 cancellation fee to transfer to another insurer.
Please don't be fooled by them - they are trash!

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Great company

by J-bone on Feb 6, 2021
4.3 out of 5 stars

I noticed a lot of negative comments here about Belair and they may be true but I have had nothing but good experiences with Belair. Rates are cheaper than I have found. 2017 terrain and 2007 silverado at about $200 a month are cheap. My wife had an accident about a month ago a truck rear-ended her and totalled the car. They worked hard and quickly to get everything done. Thanks

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Fantastic service

by Raheel B on Jun 23, 2020
5 out of 5 stars

A representative was so professional and knowledgeable that I not only reinstated my insurance but also change my mind of switching over my insurance company for better rates upon my renewal. Thank you for working with the customer's needs and helping me to get back on the road with very good coverage.

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