Car Insurance Reviews

Aviva Auto Insurance Reviews

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(478 reviews)
Aviva
1.3 out of 5 stars:
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Don’t insure your car with them!

by Jay on Mar 24, 2025
1 out of 5 stars

Aviva is the worst Insurance company, especially the adjuster! I had a claim, and they gave me such a hard time! They wanted my phone's records before they can release my total loss settlement!

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They will try anything not to pay out

by Annoyed lawyer on Sep 28, 2023
1 out of 5 stars

Aviva is the stingiest car insurance company in Canada. Sure their premiums are generally reasonable which is why they are one of the largest insurance companies, however, as soon as you get into an accident and need treatment they will do anything to avoid paying.

I am a personal injury lawyer and any time I get an Aviva Accident Benefits file they try to designate it as minor injury and only pay out $3.5k for treatment. I have had files where my client had severe PTSD or tears in the shoulder or pre-existing injuries which make it impossible to resolve their accident-related injuries under the $3.5k limit (this should get you out of the Minor Injury Guideline and increase your entitlement to treatment to $65k), and they all get labelled as minor injury claimants.

Never go with Aviva.

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