Vehicle accident claim
by NFG on Jan 16, 2025
1 out of 5 stars
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I am experiencing the worst, irritating and painful situation created by Pembridge customer service, adjuster and total claim adviser.
My car had multiple vehicle collision on Dec 26, 2024, underwriter slept for 4 months, on Dec 11, we were informed that claim has been reassigned to total loss advisor, who is supposed to contact us. It is now 16th of Jan 2025, none of the person from Pembridge call us about claim despite multiple calls, texts and emails to total loss advisor.
So bad from Pembridge. Perhaps Pembridge don't value and respect their customers.
My very bad choice.