Allstate Auto Insurance Reviews

Words are just not enough to explain the horrible mistreatment and bullying I got from this company not to mention they have screwed my record up and refuse to do anything about it. It all started when one day I woke up to go downstairs to my garage and notice that my car was not at its parking spot. I called building security and management they could not find out what had happened the cameras were pointing in the other directions and someone had apparently stolen my car. I then proceeded to call the police and made a theft report with them, they advised to call my insurance company and see if they would compensate me for my losses. Upon making the call to my insurance company they first quietly asked me all the information about the vehicle and my personal information; as we got close to the end of our call (nearly after 30 minutes) the agent tells me that sorry we cannot cover you for theft because you only had liability insurance on the vehicle. (It took her 30 minutes to realize that). Anyways what's gone is gone I swallowed the harsh pill and went about my business and took over my wife's vehicle to go to work and back as she was on maternity leave. 2 weeks later I receive a letter from the insurance company stating that they will be cancelling my policy because of misrepresentation. I called the office and could not get a hold of anyone for a week, finally fed up I show up at their office and speak to their manager, who tells me the misrepresentation is for the fact that I had told them my wife lives in the states (Lying to my face). When I told them this is a lie my wife just delivered our first baby here in Canada and that we are happily married and living together ever since we got married. They changed their story and said we apologize for the mistake and we will issue this letter to you that states there was no misrepresentation so long as you give us an email that states you the insured requested the cancellation. Believing their lies we did just that wrote them an email stating to cancel our insurance, and that's the last I spoke to the manager. She apparently went on a "life long" vacation and handed the file back to the same agent who had put the misrepresentation on my file in the first place. Here is where I stand. I have a cancellation on my file and 1 misrepresentation. I have a letter from them stating the cancellation was not for misrepresentation but at the clients own request. No other insurance company will cover me. Oh, wait it is not done yet. So, I lost my car from theft and now the place where my wife leased her car from is saying they are going to take the vehicle back because it is currently uninsured and they cannot let us keep it. So now I have no vehicle and I have to take a bus to work and back. Its only been a week and I'm seriously considering taking them to court. I have never been to court and neither do I have a good job to afford a good lawyer. I'm completely at a loss and don't know what to do. I have been driving for 15 years now I have no accident on my file no tickets and I cannot find insurance... If you are thinking about Allstate, well, I don't know what to tell you. I can tell you to run away far away from this company. If anyone can give me a tip as to how to deal with this situation I would really appreciate it very much.

I had my truck stolen and Allstate tried using a loophole in their contract by saying that because my truck was rear-ended before and even though it was with my old insurance company and fixed they refused to cover my stolen truck because they said it had a prior damage history... WHAT A JOKE they are the worst and are worse crooks then who stole my truck.

Do not believe the ads that Allstate auto insurance is so great; cheaper than many others, yes... to start with. They say they won't cancel your insurance if you have a claim but I can tell you from personal experience that is false. I had a fender bender and they dropped me instantly. Lots of people think that's not a big deal, it is. When that happens and you go to the next company you're in for a surprise because once Allstate drops you, you have then been "denied insurance before" to your next company and you will either be denied insurance or you'll be classified as an ultra high risk insured and you'll pay through the nose. As an example, I paid 835 a year with Allstate. After they cancelled me, it cost me 2800 a year for 6 years after Allstate. Be very careful people.

Just don't even buy their product! G-d forbid you have to file a claim. I have never been treated so poorly in my whole life! I've had this insurance company for 22 years. Homeowners and auto policies. A recent wind storm damaged my classic car, so I file a claim because I can't even see out of the windshield. First I'm told just because I have insurance doesn't mean they have to fix it. What?! Then I'm called a liar because there is no way this was damaged the way I say it was. Wow, really? Just because you're a man, you think it's ok to bully a woman who is being completely honest with you about this claim. I own a classic car that I keep fully insured. So they don't want to repair it. Well, if you don't want to repair a classic car, then don't allow me to insure it. It's quite simple, I could go with another insurance company then and not have to deal with your treatment. The only other claim I filed was many years ago, and once again I was accused of lying about a break in to my home. They paid the claim (about 30% of it, that is), then continued to send me accusatory letters to be 'sure to let us know if these items magically appear'! Wow! I just can't even. If I treated people like that in my job, I would be fired immediately. But it's ok if you pay your money and don't ask for anything in return. Sounds a bit like a mafia, doesn't it?

Our story begins like most stories, we needed an insurance company to help us resolve our claim in a timely manner. I'm sure all insurance adjusters are very busy, we all are busy every day. Our fender bender took two months and counting to repair, pay the body shop and reimburse us for the rental car. Allstate paid the body shop, but has not called once to say "we have received the copy of the PAID invoice from your rental car company and we SEE that you correctly used our recommended daily rate, no added insurance and that we made the effort to follow up with the Allstate Adjuster who can't seem to find the time to review after 10 business days, much less call to update us". Allstate gets poor marks for customer service. They received daily updates from the body shop doing the work. Allstate has a relationship with Enterprise rental car using daily rates required by Allstate if you want reimbursement. They have paid the body shop so that means they approved the body shop timeline and the work is done. How is it they cannot find the time to review the car rental? The car was returned to Enterprise 14 days ago, paid receipts sent to Allstate. Crickets. Still, have not spoken to the adjuster... Insurance companies get bad reviews all the time. Let the buyer beware. This company does not have your best interest in mind when they talk to you.

All State charged me an additional $90 dollars when I switched addresses without telling me. I found out about this as I received a letter in the mail stating I had an overdue payment. I am confused to why I have to pay $90 dollars simply to move? Company is a joke, these people are stealing our money as it is.

"You are in Good Hands with Allstate...” What A BIG JOKE!! My truck had a hit-and-run done to it and, because I let my son drive it in the past, they have declared my policies on all three on my vehicles void and refused to pay for damages. The adjuster came to my house and treated my wife and I like criminals. Accusing us of lying and trying to fraud the company. I have been waiting for six weeks for a reply and finally got one. I have paying insurance premiums for 35 years with very minimal claims and this is the way you get treated. All insurance companies pretend they are your friend but I am telling you to never trust an agent, adjuster or other employee of the company. Avoid Allstate Insurance because you are not in good hands…

Avoid this company, they will steal your money. You can not do a claim even if it is not your fault because it will increase 75%. They have colluded with vehicle repair centers. Both agreed an amount of damages that doesn't exist in your car. When you try to talk with some representative they never show up or call you again.