Desjardins Insurance Disability Insurance Reviews

Unbelievable! I have been on LTD since a head injury 4 years ago. I attempted to return to work three times, and prior to the last time I was placed on permanent partial disability. Unfortunately I have been unable to return to my work for a 4th time. I notified Desjardin 2 days after seeing my specialist and faxed her note. Two months later, they have refused to pay me and are not responding to repeated phone calls and emails, which is causing undue financial distress and the stress is exacerbating my symptoms. The only course of action is now legal! Don't deal with this insurance company!

This company has a discriminatory policy against people with mental health issues. The company declined my application for extended coverage because the representative of the company suggested that I must cede my medication for mental illness and risk my health and life if I want them to reconsider my application.

Got an individual disability for my girlfriend in September, but now she has a group plan. I called to ask for a cancellation form, and they directed me to every department possible.

Group, to Quebec, then to Toronto, they don't make any forms available just to make you run around. I would recommend anyone to use any insurance company besides them, I've never had to run around like they made me run around to cancel a small disability individual insurance. Because of this, I will ask my parents to cancel their group one as well, because if it takes them this long to send a form it'll probably take double to finish a claim.

The company I am employed by recently switched from another insurance company to Desjardins Insurance. Big mistake.

In less than a year of the switch, many employees including myself have had to jump through hoops in regards to coverage. They will not pay what they say they cover unless you go far out of your way to request a reimbursement check.

Most recently, they have cancelled covering a surgery I had and denied my disability claim because they say it was not filed in time. The hospital only fills out the forms to send to the insurance company after the surgery, and only after the surgery. Desjardins cancelled and refused coverage a week before I had to go for the surgery itself.

These people are scum. Avoid using them at all costs.