RMG Fixed Mortgage Consumer Reviews

We've had nothing but issues. We were initially placed with RMG through a mortgage broker (seems to brokers go to). Their interest rates are always higher. They do not have any portability in their mortgages you pay high penalties even if you stay with them. You are made to jump thru hoop after hoop even after they give you approval, they tried to change our penalty last year when we moved from the agreed upon amount to one $4000 higher at close......talk about stress. We left them this year good riddance to them, our new mortgage company wasn't given the penalties and paid the amount they were told was due on payout, 2 days later I go into seeing if it was all paid, it was not the penalty RMG charged was still owing because it was not given to our bank (I doubled checked the paperwork). I called RMG to discuss this matter I was told we were in arrears and put thru to the collection department (nice) who informed me it must be paid that day (today) I had to transfer them the monies owing immediately to avoid further penalty. They don't care about their customers, they don't care about anything except how much money they can make. No personal service, customer service is awful and beware of paying your taxes with them, the first year was fine the second year they wanted to raise the monthly tax portion to over $400 per month our taxes are under $1500 per year. I do NOT recommend RMG their practices are questionable as is the way they treat customers!