Life Insurance Reviews

Sun Life Life Insurance Reviews

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(112 reviews)
Sun Life
2 out of 5 stars:
Customer service:
Value for Money:
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No payment for anything

by Bill not on Dec 17, 2024
1 out of 5 stars

Just because l paid for my wife's prescription we did not get paid. One of many times they find any reason not to pay.

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Horrible experience

by Blue Ocean on Sep 11, 2024
1 out of 5 stars

Agents are like robots. Waiting for payment that is 3 weeks overdue and the email they sent (had nothing written) and they keep telling you they’ll call back and they don’t. The extension they gave me is not valid. It’s one thing after another.

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Arbitrary maximums

by DisgustedWithSunlife on Apr 17, 2024
1 out of 5 stars

For drugs that your doctor prescribes you, there is an arbitrary formula for "maximum dispensary fees" as well as "cusotmary fee for this medication". Which, while I have 100% drug coverage, results in less than 20% reimbursed, leaving me over $100 out of pocket.

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Did you know there is a 35% chance of developing a critical illness before you are 65 and 65%-70% chance before you turn 81? That means getting a critical illness insurance quote is no less important than getting life insurance. Your choice.

Ghosting me on my claim

by Christine R on Jan 10, 2024
1.5 out of 5 stars

Called 3 times to file a claim on my policy and no one will call me back, it has been a month since I first called to file. Insurance companies are notorious for making a claim difficult to pay out but I did not expect this from Sunlife.

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