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Sun Life Life Insurance Reviews

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(112 reviews)
Sun Life
2 out of 5 stars:
Customer service:
Value for Money:

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Claim - adjuster
100.0%
Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Agent/rep callbacks
50.0%
Claim - denial
50.0%
Claim payout amount
50.0%
Claim processing time
50.0%
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Representative disappeared

by Cocol168 on Jul 29, 2021
2 out of 5 stars

Salesperson completely disappeared after we said we wanted a lower premium and coverage. Luckily for us, that meant we went with another broker and got even lower rates.
She was knowledgeable but this kind of work ethic makes me question Sun Life as a company.

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Agent/rep attitude