Overall Incompetence Top Down
by John Warner on Nov 18, 2020
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A friend of mine sold life insurance and investments for Manulife. He passed away a few years ago. I let him use my office for free, for his courier/mail service to and from Manulife. After years of returning hundreds of envelopes to Manulife, requesting them to stop sending them, I eventually wrote to the President and received a nice response, but the mail never stopped. What kind of service are his clients receiving if his death and client mail is disregarded by the company he worked for? What kind of corporate monster is this?