Good claim experience
by im43232 on Feb 25, 2019
5 out of 5 stars
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The unit below mine reported water leak from above to the strata. Strata claimed it's caused by my dishwasher but didn't provide concrete evidence. I contacted SquareOne and they quickly assigned an independent adjuster helping me dealing with strata and the restoration company hired by strata. Although the root cause is indeed found to be my dishwasher, the adjuster has done a great job to prevent strata from overcharging me for the repair cost. In the end, the cost is just slightly above my insurance deductible and I gladly footed the whole bill to avoid premium raise.