Not worth the lower prices
by fedddddddup on Oct 8, 2020
1 out of 5 stars
Home Insurance Reviews
Cooperators Home Insurance Reviews
This page has been viewed by: Please wait... consumers
(136 reviews)
Cheap Home Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $300 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (7)
Agent/rep availability (4)
Agent/rep callbacks (3)
Agent/rep knowledge (2)
Bikes, Belongings (4)
Billing/payments (16)
Brokers, Insurance Agents (8)
Cancellation experience (2)
Cancellation fee (2)
Claim - adjuster (3)
Claim - contractor work (5)
Claim - denial (2)
Claim - flood/water (10)
Claim - flooded basement (4)
Claim - roof (2)
Claim payout amount (1)
Claim processing time (5)
Complaints/ombudsman (5)
COVID Handling (1)
Discounts, deals, rewards (1)
Email/message wait time (1)
Home Insurance Quote (8)
Insurance Rates, Prices (18)
New purchase experience (1)
Phone wait times (2)
Plumbing (3)
Policy changes experience (3)
Policy clarity (2)
Policy coverage (30)
Policy Switching, Cancellation (9)
Rates at renewal (6)
Rates competitiveness (3)
Rates for long-term clients (4)
Rates in bundle (9)
Renewal experience (6)
Snow, Hail, Damage (1)
Review author
We are currently with Cooperators for Home and Auto. We had an auto claim and they were decent to deal with but didn't give us a fair value for our car (which they claim was totaled). Our main gripe is home insurance. We went with them because they were the cheapest when bundling - big mistake! We bought a house a month ago, and we're still dealing with Cooperators demands. First, they tried to get us to do a bunch of complex paperwork because we had a wood-burning fireplace - turns out the agent thought we said stove, and we only needed a WETT inspection (which we had). Now, they want every minor comment from the home inspection fixed within 30 days or they will cancel our policy. Not actual risks mind you, but things the inspector mentioned we could do in the report over several years. Their agent keeps emailing and calling us to check in on our progress and is very condescending. Worst of all, after we've done the work, they don't trust us when we tell them we've done it. If it didn't cost an arm and a leg to switch, we would have by now.