Deceptive deductible
by insured on Feb 14, 2018
1 out of 5 stars
Home Insurance Reviews
CNS - Canadian Northern Shield (RSA) Home Insurance Reviews
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(31 reviews)
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CNS has been my insurer for over 20 years. I have had 2 claims in that period and both were handled exceptionally well. The last claim involved a flood in my home leaving it inhabitable until restoration could be completed. CNS had me set up with temporary lodging within 2 hours of calling them and filing a claim. I have found their rates to be reasonable, however, since I have been with them for so long, that does help reduce my premium costs
Six months into my policy, CNS has decided that my house is 'worth more' and want to change my premiums. They have super inflated the value of my house by over $200,000 and I could never sell it for what they 'say' is the replacement value, let alone afford the exorbitant premiums. They also make me pay for 'furs and jewellry' in their household contents section and have given me no choice to delete that since I have none of the above. So they are charging me insurance for contents I don't own and say that is the way the package is. Very poor service and unprofessional---that was my experience.
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Premium went from 83$/month to 109$/month REASON we no longer insured our boat with them
The deductible on the policy is $1000, but a new addendum has been created that states that in the case of water damage, it is $2000. This was never communicated to us, just sneakily imposed. Stay away from this insurance company. There are several that are much better.