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Westland Insurance Home Insurance Reviews

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(78 reviews)
Westland Insurance
3.3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Agent/rep language skills
33.3%
Agent/rep callbacks
16.7%
New purchase experience
16.7%
Rates competitiveness
16.7%

Top negative trending topics ?

Billing/payments
33.3%
Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep callbacks
16.7%
Agent/rep knowledge
16.7%
Cancellation experience
16.7%
Claim - denial
16.7%
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Agent/rep attitude (9) Agent/rep availability (4) Agent/rep callbacks (1) Agent/rep knowledge (8) Agent/rep language skills (2) Billing/payments (2) Broker experience (1) Brokers, Insurance Agents (8) Claim - adjuster (1) Claim - contractor work (1) Claim - flood/water (2) Home Insurance Quote (5) Insurance Rates, Prices (2) New purchase experience (3) Policy coverage (4) Policy Switching, Cancellation (1) Rates competitiveness (2) Rates in bundle (1) Renewal experience (4)
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Westland Insurance

by Marlene on Apr 16, 2021
5 out of 5 stars

I cannot say enough about the service I received today from Ashley from Westland Insurance Nanaimo BC. She helped me so much with a very complicated condo earthquake insurance issue. The knowledge and expertise she shared regarding my particular issue really made me thankful I deal with Westland for all of our insurance needs. Thanks again Ashley & Westland Insurance for all of your help.

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Agent/rep knowledge Broker experience