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Westland Insurance Home Insurance Reviews

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(78 reviews)
Westland Insurance
3.3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Agent/rep language skills
33.3%
Agent/rep callbacks
16.7%
New purchase experience
16.7%
Rates competitiveness
16.7%

Top negative trending topics ?

Billing/payments
33.3%
Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep callbacks
16.7%
Agent/rep knowledge
16.7%
Cancellation experience
16.7%
Claim - denial
16.7%
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Tags
Agent/rep attitude (1) Agent/rep availability (3) Agent/rep callbacks (2) Agent/rep knowledge (1) Billing/payments (7) Brokers, Insurance Agents (2) Cancellation experience (1) Claim - denial (1) Claim - flood/water (2) Claim processing time (1) Complaints/ombudsman (1) Email/message wait time (1) Home Insurance Quote (3) Insurance Rates, Prices (4) Late payment fee / NSF (1) Policy clarity (1) Policy coverage (9) Policy Switching, Cancellation (7) Rates at renewal (1) Rates competitiveness (1) Rates for long-term clients (1)
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Consumer (1)
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Don't trust them

by CC on Feb 20, 2021
1 out of 5 stars

I filed a claim and 3 weeks later still no payment they are liars and do the check with the courier lie.

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Review topics
Claim processing time