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Westland Insurance Home Insurance Reviews

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(78 reviews)
Westland Insurance
3.3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
50.0%
Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Agent/rep language skills
33.3%
Agent/rep callbacks
16.7%
New purchase experience
16.7%
Rates competitiveness
16.7%

Top negative trending topics ?

Billing/payments
33.3%
Agent/rep attitude
16.7%
Agent/rep availability
16.7%
Agent/rep callbacks
16.7%
Agent/rep knowledge
16.7%
Cancellation experience
16.7%
Claim - denial
16.7%
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Refused refund

by Trevor on Sep 5, 2024
2 out of 5 stars

I had a joint tenant policy with my Mother. She passed away, and they refused to cancel the policy and make a refund.

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Review topics
Agent/rep attitude Billing/payments Claim - denial