Good service
by Sanz on Dec 11, 2024
5 out of 5 stars
Home Insurance Reviews
Westland Insurance Home Insurance Reviews
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(78 reviews)
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Westland is reasonable, thorough and keeps you well covered. They answer any questions you may have and try to get you the best deal for coverage that you need. Will stay with them.
Outstanding. The agent took care of a change to my auto insurance very easily & professionally. Plus, she had a pleasant & respectful attitude towards her customer.
Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.
1and 2 weeks ago, I left messages for Westland to contact me for advice on how to proceed on a claim for water damage my AC caused to mine and my neighbors' condo. Westland failed to respond. When I finally did get a response, it was unclear. I had to rely on my neighbor in whose condo the damage occurred to give me sound advice. Her insurer responded immediately and sent someone to assess the damage.
I was required to take out a Builder's Residential Home Policy that cost $3,500 for the year. This type of policy allows you to live outside the home while construction is being completed.
We engaged in an extensive reno of the home bringing the entirety of the home up to code. This requires us to move out to the home for 15 months.
Just prior to moving back in, we had a sewer back-up whose underlying cause was a cement blockage in the sewer line. We called Westland Insurance who said that they were on our side and we would do anything we could for the insurer. I rolled my eyes.
In the end Westland Insurance did nothing more than engage in a series of insurance like talk that was not in plain English and did little to explain their decision except to cut and past excerpts of the policy. It was off-putting and their behavior was rude.
I am not trying to get a resolution to the issue but they will drag this out for months and when all we wish to do is fix the sewer damage.
Shame on Westland. The are good at selling policies but not much else.
Please think twice about Westland Insurance.
We unknowingly had been paying an incorrect high rate of insurance for several years and this year our new representative Nicole discovered it immediately upon reviewing the policy! She even managed to provide a refund for this year as we had already paid online! We are extremely thankful for her knowledgeable and astute attention to our account. We highly recommend her and will be using her and the company for all our insurance needs. Thanks, Nicole.
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I have been dealing with Marlene at the Uptown location of Westland Insurance. She always gives excellent, professional service and is extremely well versed in all insurance matters. My renewals are always done quickly, and Marlene always makes sure I have ample insurance for my needs and gives much-appreciated advice around insurance coverage. Wherever Marlene is working is where I am getting my insurance.
A representative named Wani P. at Westland Insurance helped me with multiple transactions. Wani was knowledgeable, helpful and very kind. She provided good advice about rates and made my experience much easier than expected.
It was a great and joyful experience working with Harpreet Kambo for my first Home insurance. He was open to questions and was explaining everything in great detail. It seemed taking the insurance was very simple.
I will definitely recommend him to my family and friends!
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I would like to express my gratitude for the service I had received at the Penticton
Westland Insurance Company.
The very helpful lady who helped me was Karen E, she was very informative, kind and calming and very efficient at her job, as I am currently in the position of buying a home, her expertise and calming disposition made it a good experience. Thank You, Westland.
I am so impressed by how they accommodate their client.