Not a great company
by Adam F Azzoni Gravel on Jul 4, 2024
1 out of 5 stars
We cancelled our home insurance at the end of April when we sold our house. There was still a month left on the policy. Filled out all the requirements for a refund. Twice. It's the end of July and still no refund, they are working on it. Staff have been very polite and apologetic. Hate to see what would happen if we actually had a claim. We will be changing our auto insurance with them as soon as we move in to our new home that won't be insured by Westland.
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I've called to cancel my insurance from an apartment in 2019-2020 several times and the company will not cancel payments. They have charged me over 1000$ over the years and there is nothing I can do with the service. It's quite ridiculous, I'm now looking into canceling my debit that I've had for over 15 years due to this consistent charge that they will not cancel.
Disappointing...