House Insurnace Gouging
by Marty on Oct 14, 2014
2.5 out of 5 stars
Have Call Center Adjusters, but do not have their own. Call Center agent whine and complain on how busy they are making sales, and have no time for claims. Since they don't have their own Adjusters they send Independent Adjusters from another company to confuse and delay your right to a fair claim. They tend to not return calls in a timely manner, and make you wait until you claim is closed. I'm not sure the Call Center Adjusters are licenced.
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I got an email telling me my car insurance came down $101, they didn't send me an email telling me my home insurance went up $120 and they have increased the deductible to $1000 from $500, I have never had a claim EVER on my house or car, they should not be allowed to change deductibles without consent , they offered to put the deductible back to $500 for another $40. They are also charging interest if you use the monthly payment plan,,, they did not do that before!!! I am not amused, I look at insurance companies as licensed thieves!!