Belairdirect Home Insurance Reviews

I had a claim, and it has been months that adjuster does not reply to my emails, no call or update I receive.

I was automatically enrolled in Bel Air when my former insurer was bought up. Unlike before, customer service under Bel Air is non-existent. Please hold, we are experiencing higher than usual call volume! I wonder why? On renewal, my quote was through the roof for a 2-bedroom apartment. I found a new provider, with lower rates, and the same/or better features. I called Bel Air twice and after a 45 minute wait got to speak with a living, breathing human. Unfortunately, the agent told me it was too early to cancel because it was more than 30 days. So, I phoned again when it was 28 days, and after a 30 minute wait on hold, an agent wanted to try getting me to renew. I resisted and they finally accepted my request to not renew. Had I been less strong willed, I am not sure that I would have succeeded. Sounds like strong-arm tactics to me. Beware!

I put a home claim in April and it's September and nothing has been done. The 1st quote thye sent was completely wrong and not that I pointed out their mistakes, they are not replying to belair somehow. Would not recommend. Rather pay more to get what you need. Horrible service with BelAir