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Belairdirect Home Insurance Reviews

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(73 reviews)
Belairdirect
2 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep attitude
100.0%
Agent/rep availability
100.0%
Agent/rep callbacks
50.0%
Cancellation experience
50.0%
Claim - adjuster
50.0%
Claim processing time
50.0%
On-hold times/transfers
50.0%
Phone wait times
50.0%
Rates at renewal
50.0%
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Tags
Billing/payments (2) Brokers, Insurance Agents (1) Claim - contractor work (1) Claim - flood/water (1) Claim - flooded basement (2) Claim - roof (1) Policy coverage (2) Snow, Hail, Damage (2)
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Ice storm

by Ice storm 2018 on Sep 20, 2018
5 out of 5 stars

While our house was timely and perfectly restored by the insurance company after a devastating ice storm, we were confounded by the fact that the necessary complete replacement of the roof was not covered under the householders policy by the insurance company - a totally unexpected expense of $ 22,000 which we, as seniors with limited resources, suddenly had to bear...

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Review topics
Policy coverage Billing/payments Snow, Hail, Damage Claim - roof