Wawanesa Home Insurance Reviews

The adjuster is inexperienced. The people they send to the property seem to be elderly individuals that are a bit confused and they will try to deny any and every claim which comes to them. I had wind damage on my front gate. The elderly man they sent out to look at the gate says in an email to the adjuster that he checked wind speeds with Environment Canada on June 3, 2015 and there was not high winds but the problem is my gate broke on May 2, 2015 and the claim was made on May 3, 2015. The adjuster is so terrible that she didn't question this error in the report but agreed to it. Shows you how much they are looking out for their clients or how thoroughly they read and check their reports. The manager is further careless, calls us in to meet but goes out for coffee instead of meeting us. What a joke! Never use Wawanesa! They are terrible. If your broker says Wawanesa, stay away!!! Using Wawanesa would be equivalent to not having any insurance.

I've been a customer well over 15 yrs. I had a house fire this past April.
The lack of guidance, information and resolution has been eye opening.
It took me over 15 yrs to attain everything in my home and my Adjuster expects me to purchase first then submit receipts... In addition to that Ive lost income due to this fire as well. On top of that i need to prepare for the additional utilities cost for when they finally start the rebuild. Yes that's right the 8-12 week estimated time is now September but it'll be more like December. The Insurance is not on my side and all other parties involved are paid by my Insurance. I am at the point of seeking legal advise and seriously considering a public Adjuster.

MY wife just took a call from Wawanesa, told her she had 1 day to prove the age of the roof shingles on our house or they wouldn't cover us for roof damage. Yes, we'll be looking for a new insurer.