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The Personal Insurance Home Insurance Reviews

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(75 reviews)
The Personal Insurance
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep availability
100.0%
Agent/rep callbacks
100.0%
Agent/rep attitude
50.0%
Agent/rep knowledge
50.0%
Claim - adjuster
50.0%
Claim - flood/water
50.0%
Claim processing time
50.0%
Phone wait times
50.0%
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Agent/rep attitude (2) Agent/rep availability (3) Agent/rep callbacks (3) Agent/rep knowledge (2) Bikes, Belongings (4) Billing/payments (11) Brokers, Insurance Agents (2) Claim - adjuster (4) Claim - contractor work (10) Claim - denial (1) Claim - flood/water (11) Claim - flooded basement (8) Claim - roof (2) Claim processing time (5) Complaints/ombudsman (1) Discounts, deals, rewards (1) Home Insurance Quote (2) Insurance Rates, Prices (7) New purchase experience (1) On-hold times/transfers (1) Phone wait times (5) Plumbing (4) Policy clarity (1) Policy coverage (22) Policy Switching, Cancellation (7) Rates in bundle (1) Sewer Backup (1) Snow, Hail, Damage (4)
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worst managers

by Insurance victim on Nov 26, 2018
1 out of 5 stars

Did not pay to adjust discounts despite regular email confirmations for savings. They are just collecting data.

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Review topics
Discounts, deals, rewards