Home Insurance Reviews

SGI Home Insurance Reviews

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(26 reviews)
SGI
1.8 out of 5 stars:
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If I could rate negative stars, I would

by Amanda Miller on Sep 13, 2024
1 out of 5 stars

The most unprofessional company I’ve had the “pleasure” of dealing with. They will do everything in their power to not cover your claim. Took months for them to decide that the work they told me to go ahead and do (because I was covered for it), to in fact not to be covered for it. Absolutely atrocious mannerisms and extremely rude. I don’t know how they’re still in business, honestly.

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Water escape and rupture water flood

by Shirley on Oct 12, 2023
1 out of 5 stars

It’s already been a year and a half since the water escape and rupture of March 23, 2022 in my kitchen with secondary results also leading into the 3 adjacent basement rooms and staircase. The decision to wait till spring has caused extensive damage to the entire house with air borne spores and the restoration company told SGI Canada this one fell through the cracks. I have had No kitchen taps since the incident of March 23, 2022. The kitchen cupboards are torn apart, countertop had been cracked and the dishes get done in the laundry room. The last year and a half June 27, 2022, when the restoration company came out to do the tear out in the kitchen the linoleum was tested and it contains Asbestos and the kitchen corner two walls has extensive water and mold damage to it. The restoration company just covered it up with a black bag and tape and left it like a bandage. Pushed the broken cabinets back and walked away. Both myself, my husband and our cats and dogs have been sick since the exposure of Asbestos and all the 7 different mold airborne particles from the house water damages that are neglected by the insurance company. No clean up from the restoration company no approvals for anything until 7 months later only to hear from SGI Canada that she is waiting till spring 2023 to do the work and I only have 2 years to complete the work. I am disabled and was in a car accident December 21, 2023, I know how a lot of you people feel when we’ve been neglected by our insurance company. It’s terrible and they always seem to get away with their actions to harm innocent people.

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Stay away

by Nirravt on Jan 27, 2022
1 out of 5 stars

Terrible to deal with! You cannot get a hold of anybody by telephone even in an emergency cannot get proper documentation still waiting three months. Ugg, can’t wait to get out...

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Friendly, no hassle with claim

by Dalbo on Aug 25, 2021
5 out of 5 stars

Had a water leak in my ensuite which entered a room below. Put a claim in and the adjuster was very friendly and proactively followed up when repairs were completed. I only have good things to say about how easy the claim process was. Everything I expected to be covered and repaired was done so and in a timely manner.

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