no service at all
by 0service on Jun 29, 2018
1 out of 5 stars
I was away from my house for 4 days and when I got home it was 130 F in the house. My thermostat failed and the furnace continually ran. The person that came to fix the problem has worked on furnaces for 40 years and has never come across this problem. Needless to say there was over $60,000 of damage to the house including cracks, wall deformation, flooring damage and the list goes on. The appraiser came took some pictures and says "I got some bad news this is not covered because your thermostat is a wearing item". Now how can they say this is not covered when a professional furnace installation person has never seen this in 40 years. Good job, SGI, pull some more excuses...
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I had a wind claim for shingle damage on my roof. I never saw an adjuster. She lost emails and photos, took weeks to respond to phone calls or emails. I had to get a contractor to asses the damage then it was rejected. I still hadn't seen an adjuster, so it was unbelievable that they could refuse a claim they never saw. It took 9 months to get an agreement. My contractor was ready to quit on me. I never ever saw the adjuster through this entire ordeal. Never again.