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It is a company plan so the premiums are a bit better than "average". Any claims were handled quickly and without issue.
They have no contact with you unless you have a claim. They call back pretty quick though.
Don't really have anything to do with insurer directly. I only deal with my agent. We did have a claim and they were helpful and easy to deal with.
Good product and service price not as good as my new insurer
Service has always been prompt and courteous, claims have been settled quickly, and the price seems like good value for the money