Dropped us for small claim, without notice
by Aves on Apr 23, 2024
2.7 out of 5 stars
Home Insurance Reviews
Aviva Home Insurance Reviews
This page has been viewed by: Please wait... consumers
(155 reviews)
Cheap Home Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $300 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (1)
Billing/payments (1)
Broker experience (1)
Brokers, Insurance Agents (1)
Cancellation experience (3)
Claim - fire (1)
Claim - flood/water (2)
Claim - flooded basement (1)
Claim - roof (1)
Insurance Rates, Prices (3)
Phone wait times (1)
Policy coverage (1)
Policy Switching, Cancellation (1)
Rates in bundle (1)
Renewal experience (1)
Website experience (1)
Wind, Hurricane Damage (1)
Review author
We made a very small $2K claim for water damage. They subsequently dropped us without notice some time later. We then had a much larger water issue and were surprised to find we were uninsured as we were never notified. Our insurance broker ended up covering our claim due to the lack of notice and coverage.
To drop someone for a small water claim is very sensitive and to not notify us is very irresponsible. We’re lucky that we had worked with a good broker.
We found better rates and moved both home and auto to a new provider.