Aviva Home Insurance Reviews

Overly slow resolution. Sloth speed and ghosting.
It's almost as if they do this to wait you out so that they save a buck, not pay a claim.
It's an abusive and dirty tactic.

Very unprofessional and rude agents, very bad policy.
WOULD RATE THEM MINUS 5 if the system allows me.
Can have your contract cancelled if you did not realize that you skip a payment. You receive straight la letter of cancellation.
Very rude agents who write that you refuse to pay if you ask for additional information or ask to speak to someone else.
DO NOT GIVE YOUR MONEY FOR THIS SERVICE

I just contacted Aviva via email for information about insuring my home with them (I am not currently a customer with them). Got back a terse, short email that told me very little. Contacted the same person again, got a bit more info, but still not very clear or concise. Contacted the same person again for more details and was told, rather roughly, that they were closed (for the holidays?? why answer my email in the first place if they are closed??) and that I had to go through my insurance broker to get the info (my insurance broker doesn't deal with Aviva, maybe because of things like this). I guess they're just not interested in my business...