Cancelled my home insurance
by Sulabh shrivastava on Oct 21, 2020
1 out of 5 stars
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Review author
Due to the pandemic, I was out of work for some time and missed 2 payments for my home insurance. In 3rd month I received a letter from Aviva, they cancelled my home insurance also forcing me to pay all 2 missed payments plus $50 additional charges for late payment. When I contacted customer service to find out if I can pay the missed payment and continue coverage, I was told to pay the whole one-year premium as lumpsum plus previous chargers also stated they don't acknowledge the pandemic situation anymore and their pandemic measures are no more in place and their policy is rolled back to business in normal times. But the restrictions are back in place with the second wave however they did not consider that.