Aviva Home Insurance Reviews

One week to go until my policy renewal and I was informed that they would not be renewing my insurance. They said we had 3 claims in 6 years. The first claim was for water damage in basement due to a corroded copper pipe. The 2nd so called claim - we didn't realize it was considered a claim was when the same pipe sprung another leak. We had called the insurance company but when we found out what it was we called a plumber and paid for the repair ourselves. Apparently since they called someone out to look at it and spent all of $127 it is considered a claim. The 3rd claim occurred last October when a neighbour had a fire. The flames were fiercely coming out of a bedroom window and it melted our shed and some siding. We had no control over that. In my estimation WE had ONE claim - the first one. They initially told us that if we provided proof that the siding was repaired and send a picture they would renew our policy. Liars! Didn't have the decency to even call during all of this. Just received an e-mail saying not renewing.