Aviva Home Insurance Reviews

We had a major flood in our condo unit due to main hot water pipe break in the hallway in March 2015. We were covered by the Strata insurance and home owner's insurance (Aviva) and experienced two very different response from these two Insurance Companies. The claim issues related to the Strata Insurer not finalized yet and still we are negotiating!

Fortunately our Insurer "Aviva" had been very professional and didn't hesitate to look after us from day one. Aviva provide us with nice accommodation (not that easy in Vancouver), all the furniture were properly stored or replaced if needed, The adjuster, field service rep. made himself available all the time and acted in a kind & professional manner. I would hesitate recommending Aviva to the home owners