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Aviva Home Insurance Reviews

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(155 reviews)
Aviva
1.6 out of 5 stars:
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Disappointment

by DK on Feb 14, 2017
1 out of 5 stars

Aviva sales person used any excuses to deny online quote. Very poor and unprofessional service...

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Best Price Tenant Insurance

by Insurance Geek on Oct 20, 2016
5 out of 5 stars

I live in the Winnipeg area and was pleasantly surprised by the rate for tenant insurance. I went through RBC insurance (apparently they have merged) and they were at least $100.00 cheaper than their competitor, Intact. Hopefully never have to use it. Also they have CHEAP sewer backup coverage. Definitely ask your sales rep about it.

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30% increase

by robertdprimeau on Sep 24, 2019
1 out of 5 stars

Every year they hike my condo insurance rates despite my having no claims, I had to increase my deductible and still had a 10% increase last year. This year I get a 30% increase, why I asked, well we increased our rates and condo rates have gone up too. Even if you get other quotes they all seem to use the same tables little difference. Your rate is overall and never at the policy level so you can never reprice it on the web yourself. Funny thing is when I was with RBC my rates increased moderately but after the purchase by Aviva it has always been in double digits despite never having a claim in 30 years. I am changing the company even if the same premium. Unresponsive customer service well that s the way it is.

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