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Aviva Home Insurance Reviews

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(155 reviews)
Aviva
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increase 68% AVIVA no claims

by Aviva needs oversight....they are out of control. on Mar 26, 2019
1 out of 5 stars

Waited 40 minutes to talk to a rep. We’ve lived in the house for 10 years...same policy. The rep told us he had to review our file and that they were missing information, then asked the general questions asked upon purchase of initial insurance. He told he could get us a better price if we agreed to a credit check. When questioned, he said is that we know we will get paid. We have never missed a payment. He then reduced our premium by less than $200. Still leading us with a huge increase. He regurgitated speaking lines and could not explain the size of the increase except for fires or floods out west ...more speaking notes. We live in Windsor Ontario. We insured both cars, we have no mortgage, we are seniors, no accidents, locality discount. Aviva's start price online is 3100. Compared to an average of 1300 to 1400 at other places with no discounts. Someone needs to regulate Aviva.

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