Intact Insurance Home Insurance Reviews

The worst insurance in Canada. Full of liars and deceivers sitting in this company. They have worst brokers which help you none. The estimators never let you have any services avail from Intact. Customers have to pay their premiums and also end up fixing their damaged home from their pockets after refusal game from Intact.

Zero communication, the goal is to keep you in the dark. They ask you for one thing then ask for another just to stall you from getting what your entitled to. Read your policy before dealing with these characters. They are not your neighborhood friends they would rather not be helping you. Beware.

The worst Insurance Company so far in Canada. Their home inspectors estimator damaged my house while inspection and refused to fix it later on. They have the worst adjusters to deal with. They never let customers to win and always have excuses to reject your claims. Please do not buy it even though they offer good discounts. At the end of the day you will regret about it. Poor customer service. Poor communication. Bunch of lying. Full of Fraud. Please beware of such scams.

After being with Intact for years the minute you have a claim, a large claim, you become not needed and they get rid of you because of your large claim.
We suffered a devastating fire, to find out after the fact that we were terribly under insured, we were penalized for being under insured with our claim and in the end of closing the claim, they send you a registered letter advising that because of your claim, they no longer want to insure you. You have til end of policy date and then you are on your own. As if that isn’t enough stress, just try and find an insurance company that will take you on with such a recent claim waivering over your head. We’ve gone through several of declines because of “due to your recent claim” come back in 2 years. So terribly sad. We never had a claim prior to this. When these companies get to big for their boots, they don’t give a rats hoot for your business. Will never use them again for anything.

We have never had such a bad experience with a service provider.

We have been with Intact Insurance for years! Never had a problem with them until we made a claim.

What others say is true. They completely stonewall you. They do not respond to emails. They lie to you about what and when they will act.

Once in this ugly situation, we learn from neighbours and others that they too have and continue to have terrible problems with their claims. People whose homes remain uninhabitable due to inaction by Intact.

We have investigated suing Intact but our lawyer says that will only make it worse! He says they will cease all actions until your case is concluded which could take years.

Do yourself a favour. NEVER EVER INSURE WITH INTACT‼️

The absolute worst insurance company I have ever dealt with. Currently dealing with a basement flood claim and they have been horrendous and left my newly built house in complete shambles.

They have the worst customer service and adjuster. I have had the worst experience with this company for my claim and the most unprofessional and worst person working on my file. Please do not give your money to Intact.

Played games up to and past the claim date, including lying. I was robbed. I feel Intact did it again. I have never felt safe in my home since. I spoke to a lawyer who deals with these horrible insurance claims. He told me they lied plenty. They made a way less-than-value offer. I accepted only because of bad health, low energy, and the upfront cost to go to court would have been too much. I am sure they count on this.

Very rude to customers that make a claim and take pride in denying claims. They are unfeeling to customers who suffer great tragedy and loss. Cold and unfeeling and love inflicting pain on the people who pay their salaries. Shame on you!

It’s been one week since my trailer fire and no one has contacted me…I’ve sent several emails and left phone messages... The worst experience of my life!