They cancelled my policy because my VISA was compromised twice in one year
by Karen Christensen on Jan 26, 2024
2 out of 5 stars
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Sonnet Home Insurance Reviews
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Review author
Sonnet's rules are outrageous. Credit card fraud is rampant, everyone knows that. In 2023, my VISA had to be cancelled/re-mailed to me twice, in March and in November. As a result, 2 of my monthly payments of $66 didn't go through. I called Sonnet with the new VISA number after the fact in each case, and when I called the second time they said, 'Sorry, your policy is being cancelled.' Really? A customer with a perfect 900 credit score is cancelled? Outrageous.