Keep billing after I no long have the home
by HiD on Mar 27, 2022
1 out of 5 stars
Home Insurance Reviews
Allstate Home Insurance Reviews
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We paid the premium by mail and they said they didn't receive the cheque however they did receive the cheque. I was then made to pay their bill by cc and they proceeded to cash the cheque even though there was a huge note on my file to tear up the cheque. It is now almost one month later and I still have not received my money back. This was almost 4 thousand dollars so it is a big deal and they are unaccountable for their error and do not even respond to telephone and e-mail. Very frustrated and will be shopping for insurance elsewhere for sure. DO NOT RECOMMEND
It has been 4 months since I owned the home they are billing me for (insurance). I informed them prior to the move. Called, emailed, begged… etc. But no one will remove/stop billing me. I even gave them a copy of the sale. The agent Luz (Adriana) in Etobicoke never returns calls or emails. The 1-800 is useless. Tell me now that time has passed they need other authorization to refund but the supervisor never calls me back. RUN FROM ALLSTATE