Allstate Home Insurance Reviews

Our townhouse is standing. At worst - smoke damage and the fridge is lost. I called Allstate on Sunday to open a file. Thankfully, I've kept every single piece of of paper regarding our policy with me. The system shows no contents coverage. In the notes section, a verbatim of my phone conversation with the agent is saved, including me be asking for specific a dollar value for contents insurance.

Now our policy and premiums paid should be proof we have it, but the Allstate computer system doesn't show any policy only that we've paid. Yesterday, I received an email, asking me to scan and email all our policy papers to Allstate. So comforting to know I am the record keeper for an insurance company. If they deny us for something they've sent documents stating otherwise and received payment for, isn't that fraud?

I'm a first time home buyer in Nanaimo, the house was actually pretty new which was built in 2009, had no problem with I until last year. I went on a trip and lost my suit case which I was considering claim under my home insurance. Trying to get some information on how to do it, and what is going to happen with my premium, never got back to me on time. About 8 month later( claim still not resolved, and the claim was not even officially made ) right before my policy due date I got a emailing saying they are not offering my house insurance, called back ask for reason , got kicked around for the reason that no one can access my file, at the end of the day, nothing responded. Either way, I'm not going to stay with this insurance company . And I highly advise anyone who is buying a house , do not go with them .