Walmart MASTERCARD Consumer Reviews

I’ve had my account since 2018. Never a problem. I use it at Walmart stores only and self-pay the transaction right away at the terminal after the sale. Just using it for the points. I do agree with other comments in here, though, that their hold times are bit much! Other than that, not bad.

Recently, Walmart Mastercard online website did a whole new update. I have been frustrated with one feature and called in about it however not sure if it will make a dent in my issue. With the old online, when you were looking at your transaction(s). On the left side, you were able to see this info at all times. Your Current Balance Your Credit Limit Your Min Payment Needed Etc So now with the new updated website, it shows your current balance large and bold. Then when you go to view transactions, if you are looking over all your transactions and try to see if the total adds up to the current balance or if you need to go into another month's transactions etc. It would be nice to see the current balance at all times above. Instead, right now if you for example looking at your transactions and then trying to remember what your current balance was. You have to go out of that screen and go back to the main screen. You should not have to do that. Please put the current balance info available above on top when looking at your transaction history.

I returned an article to a store where I had paid with my Walmart MC. I was refunded the amount of the purchase from the store. Walmart MC input the amount of the refund as a purchase, instead of a credit on my account. When I called, they reversed the dollar amount to cancel out the purchase (erroneously input). Now we are back to 'square one', no problem, no more purchase showing up. Cool. What I can't make them understand: the error has been cleared up, now they have to put in the correct transaction which is the amount of the refund credited to me from the store. I was told, "you received your credit, "Miss Mary". Thank you for choosing Walmart, then hung up, and then I hear please take the survey. Walmart needs to hire some mature people who understand how simple mathematics works. And, unfortunately, yes, they do lie (a lot) but I'll spare the reader the details. Hope a Walmart Exec. reads this, if they care.

They make it super hard to claim balance protection that you pay!!!! You can't use it when you need it.

I’ve had the card for just over a year. Never a problem. It’s good for a basic card with some rewards at Walmart. $1000 limit, use it to shop only at Walmart, pay it off for the exact amount I use - right at the point of sale register. So far, in 15 months I’ve accumulated about $300 in rewards to use. Again, good for a store card - but stick to the major banks if you want high limits and better service.