Security National Insurance (TD) Auto Insurance Reviews

I've had several bang-ups over the years, and in each case the staff made sure the paperwork was filed with my preferred body shop within an hour of the call, including having a rental car ready for me. The turnaround time has always impressed me.

Then, several years ago, I had the misfortune of being in an at fault accident that resulted in someone being injured. When I was sued, the company took the time to make sure I was okay, then retained a law firm that specialized in accident defence claims. The lawyer talked me through the lawsuit, clause by clause. I did not dispute I was responsible for the accident, but I contradicted nearly the entirety of the plaintiff's version of events. When the claimant was confronted with the truth, she dropped her claim entirely. I couldn't thank the firm enough, and the best part was I was not charged the deductible. I am glad I had this company in my corner.

They may not be the cheapest, but I trust them with home and auto. I would recommend them to anyone who asked.

While I am sometimes discouraged to know that cheaper insurance can be bought elsewhere, I am reminded often enough that my claims experiences have been 100% satisfactory. Most recently my 17-year-old daughter wrote off my mini cooper. As soon as I called in the claim, I was immediately provided with a rental car. A few days later the insurance was looking after physio and massage for the minor whiplash and concussion injury of the accident. (She walked away from a nasty collision). After a few more days I received a cheque to pay out the loan on the mini. It was as much as I paid for the used car which I'd bought only 5 months earlier. I had no arguments, and the rep called to ensure my daughter was receiving proper treatment. In other claims (there have been a few), all 100% fault to the other drivers, I have been given 100% satisfactory service. After the mini write-off, my daughter's car insurance soared through the roof, but a few months later she was off to University away from home. I was able to list her as living away, and while still insured as an occasional driver when home for holidays and the summer, my rates returned to pre-accident normal, since she was the primary driver on the mini but now removed. Wow, $4500.00 can buy a lot of uber rides for her while away.

They increased my insurance on renewal for my motorcycle, without any accidents or tickets, I called them and they connected me with loyalty dept which said they could not do anything.

I pulled a trick on my sleeve and that reduced my rates by over 700 a year. I went online on their website and pretended as if I am a new customer to get a quote and my motorcycle rate went down by $400 from my renewal rate. I called them again and told them what the crap is going on. They reduced my rates for motorcycle by 450, I asked them to review my car and home as well and saved additional 200 on car and 25 dollars on home.

Hope you can use this trick as well. lol

I live in Ottawa, Ontario and I've been with TD Meloche Monex / Security National Insurance Company for about 3 years now. My car suffered quite a bit of hail damage during a storm a few years ago and when I went to claim it, the process was quite straight-forward and no strings attached. The insurance company wrote off the car and refused to insure it without having significant superficial repairs done to the body work. This seems quite silly and wasteful to me, especially considering it's my premiums that pay for insurance pay-outs, to write-off a car because of superficial damage, but they weren't the only insurance company to tell me this. On the plus side, the adjuster gave me a great value for the car.