AMA Auto Insurance Reviews

As a long-time AMA member, I visited Sunridge AMA today to pay my corporate annual return. After standing in line for almost exactly an hour the person two people behind me were moved ahead of everyone and served. How ridiculous is that? There were three people at separate windows however one was wandering around like a dodo bird and two were serving one customer. When I asked why the service was so terrible I was told that they were training a new employee. How does that become the customer's problem? Having been in management most of my life I really wanted to jump in and establish some professionalism and service in these employees. Whoever manages this location should be removed.
AMA if this is the best you can do you should be ashamed of yourself.
I will go to Willow Park from now on even though it is far from where I live.
You advertise service! Why don’t you deliver?
It must be either you are not equipped to, simply don’t care, or are just plain stupid!
This location is a disgrace to AMA.

No one will call me back after an accident (over a month already) phoned and complained, and they said they were soooo busy.
Is the only one person working at AMA?
Asked the guy to transfer me to a manager and he hung up on me.