Roadside assistance seems affordable but is a lie.
by Painfully left aside on Feb 6, 2023
3 out of 5 stars
Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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Claim - rental car (2)
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Roadside Assistance (1)
Review author
THIS IS FALSE ADVERTISING!
THEIR ROADSIDE ASSISTANCE ADVERTISING IS UNTRUE.
It took from Noon until 9:51 p.m. for them to even acknowledge and accept the request for roadside assistance. In that time another company showed up within ten minutes and towed the vehicle within another eleven minutes. In this weather, leaving someone stranded in a precarious situation is not an acceptable practice. Belair Direct is an insurance company that could have easily dipped into a larger pool of accepted roadside care trucks for just a small increase in outlay $$. They chose not to. Unacceptable.