La Capitale Auto Insurance Reviews

I called for a quote and I felt I got treated as a second-class citizen because I newly obtained my driver license. The woman who answered the phone had a cold attitude, you can tell she wants to hang up the phone if she is not obliged to finish the quote. They mock your credit rating and force you to make a one time payment of $1700/ year, while no other insurance company does so, La Personnelle, Wawanesa and many more are at least $400 cheaper than La Capitale. After firmly said I'm not interested and do not call back ever again, they have the cheek to call me back on Saturday to harass me. You get a garbage service for a quote, imagine how you will be treated when you ask for a claim.

going on 7 mths and still no compensation for my wifes car thats value is 10000$. had a interview with a privite company for 4 hrs and i had to get my personal information ,like cell phone records, credit car , bank acounts, my self .got trieded like i had stollen the car .not very satisfied.

Well, your sales representative said I would not get insured anywhere due to my other insurance company bowing out since they could not insure me in QC. I am happy I did not listen to him, another insurer has my business now and they were fantastic compared to the terrible company that I dealt with.

First of all, I couldn't get a quote for the reason that La Capital has a policy that a consumer cannot buy insurance if there are 2 claims or more in 3 years. This is a bad policy setting and I was affected by this because
1. Was involved in a no-fault accident (no fault from my side)
2. Was involved in a minor collision, it was deemed at 50-50 because my existing insurance didn't investigate that properly.

Even if I am held responsible for the second accident, the first one shouldn't have been included.

I know insurance companies are not Charity institutions or Not-for-profit Organizations. But they should account for some rationality while decision making, which I don't think LaCapital does today. Hope they change for better in the years to come.

I called La Capitale for a submission. I had 2 insurance claims for NON RESPONSIBLE small accidents in the last 5 years. They said they are not interested to send me a submission. I will never call back and I promise I will spread the story to the largest network I can reach.

I had a vandalism claim in my file since 2016. Capital just opened the file and they couldn't cover it after 10 days they close the claim. This claim was counted as a claim from all other insurance and couldn't get other quotes. The other 3 claims weren't my fault 3 hit and run during the last 5 years. Even if it's not your fault you still be excluded from getting insurance. I don't recommend Le Capital.

Une commis mangeait et baillait au téléphone, tellement non chalante, je suis surement terminer le contract avec cette compagnie là.