Car Insurance Reviews
        
      La Capitale Auto Insurance Reviews
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  (28 reviews)
  
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          Agent/rep knowledge (1)
        
                      
          
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          Cancellation experience (3)
        
                      
          
          Claim - not-at-fault (1)
        
                      
          
          Claim - rental car (1)
        
                      
          
          Claim - repair shop (1)
        
                      
          
          Claim - windshield/glass (1)
        
                      
          
          Complaints/ombudsman (2)
        
                      
          
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          New purchase experience (1)
        
                      
          
          Policy coverage (5)
        
                      
          
          Rates for bad drivers (1)
        
                      
          
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  Review author
    
  
I had wind/hail damage on my SUV last week, so I was hoping to get some nasty looking dents and scratches fixed. Filling a claim is easy, but despite calling several times every day to get my claims processed, I have yet to reach anyone! It always goes straight to voice mail. I also emailed, asked to speak to the claims' person's supervisor, you name it, and nothing. I found out that they only have a couple staff to handle claims like mine, so them picking up or returning your call is like winning the lottery. Needless to say, I'm shopping for a new insurer.