Primmum Insurance Auto Insurance Reviews

I wouldn't recommend using this insurance company.
They charged me twice at the end year it's December and at the beginning of the next year, it's January. So, charged twice, and the representative was not able to explain why.
Secondly, I had an incident, they know that I didn't have the car rental policies there. So, to make a decision about is written off or repairable, they took their time to think about it for two weeks.
Today I gave information to the adjuster about where my car should move to start fixing it. The adjuster also taking time.
So, slow service.

My vehicle wad destroyed in June by a hailstorm. Two months later I only got my car loss report and now 3 months later I’m still waiting for my cheque and nobody from TD can explain where it is. I wasn’t given the full vehicle replacement. The support is really really bad. My advisor is ignoring my calls and emails. People on the support line just say sorry a thousand times and can’t help with anything. The next step I’m prepping now is to reach out to insurance ombudsmen and to hire a lawyer. This is so frustrating.